Where we ship to
We're a New Zealand company and all products ship from New Zealand with an estimated 4-12 days shipping time, especially rural areas. Except where noted, shipping is included in our New Zealand pricing. For Australia, Canada, Hong Kong, Japan, Singapore, United Kingdom and United States, a flat rate of $69 NZD applies.
Please note that delays are expected for international shipping due to COVID-19.
Due to the quality and expense of our bedding and table linen, all shipments are tracked, insured and require a signature upon delivery. We suggest shipping to a business address for convenience.
Customs and duty
Every country has its own policies on international goods, meaning some customers may incur additional customs duties, taxes or fees. While we try to estimate this as a subtotal in the final checkout, it is worth looking into your country's customs policies and costs before purchasing to avoid any surprises.
If your country is not listed
If we do not ship to your country and you would like to purchase from The Hotel Sheet, please contact us and we will endeavour to find a solution. However, this will not be possible in all cases.